About Midland Site Supplies Ltd
'Larrow' is a brand name of Midland Site Supplies Ltd and we are completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us at office@sitesupply.co.uk.

Midland Site Supplies Ltd
Unit 9, Innage Park
Abeles Way
Holly Lane Industrial Estate
Atherstone,
Warwickshire
United Kingdom
CV9 2QZ

Telephone - 01827 714142
Fax - 01827 720255


Making A Purchase
Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, 'snail-mail' or over the Internet.

Midland Site Supplies can only despatch online orders to the UK mainland
(England, Scotland and Wales) by courier service.

For orders to be delivered outside of the UK mainland
Please call us on +44 1827 714142


Shipping And Handling
Carriage and all shipping charges are free of charge on all ONLINE orders over £200.00p NETT,
A nominal charge of £10.00p is made on all other orders.
NOTE : These terms only apply to the UK mainland


Customer Complaints Procedure
All complaints received by Midland Site Supplies Ltd are dealt with in an equal and fair manner that is confidential, speedy and informative and checked under the supervision of Midland Site Supplies online business manager.

Every complaint is acknowledged within 5 working days of its receipt by e-mail.
Each complaint is investigated and usually resolved within 15 working days of receipt.
The customer will then be contacted by telephone (failing this e-mail) to feedback on our findings and resolution.

We are constantly striving to improve our service and products and appreciate feedback from our customers.


Copyright & Design Right
All design, text, graphics and the selection or arrangements thereof are the copyright of either Midland Site Supplies Ltd, ZOOMMultimedia or the Actinic Corporation. Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with Midland Site Supplies Ltd/www.sitesupply.co.uk or using this site as a shopping resource. Any other use of materials on this site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without the prior written permission of both Midland Site Supplies Ltd and ZOOMMultimedia is strictly prohibited.

TRADEMARK
Midland Site Supplies Ltd is the owner of the 'Larrow' trademark and profile/image.
No permission is given by Midland Site Supplies Ltd in respect of the use of any such trade marks, names etc whether they be those of Midland Site Supplies Ltd or another party. Any such use may constitute an infringement of the holder's rights.


Tax Charges
17.5% VAT is added to all orders.

Credit Card Security & OnLine Security
All payments to Midland Site Supplies Ltd are cleared though NETBANX (www.netbanx.com) a world-renowned secure and one of the world's leading Online Credit Card Clearance associations.
After careful and selective deliberation this means of processing payments was selected due to the level of security and guarantee it gives to both parties.

Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. In order to utilize this site your browser software will need cookies enabled, otherwise your shopping basket cannot be created. Cookies are small text files stored on your computer containing identifying information.

Cookies allow for your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms enabling the ordering process to be made quicker and easier for you with future orders.

THE CREATION OF A COOKIE DOES NOT GIVE US ANY ACESS TO YOUR SYSTEM OR INFORMATION
STORED ON THE SYSTEM.


Your Guarantee & Statuatory Rights
You as the consumer only has to give notice of cancellation within the 7 day period to secure a refund.

You may return any of the goods delivered to you within 7 working days of the day after day the customer takes delivery delivery of the goods (without given reason).

Goods must be returned to our contact address at your own cost and risk. Any sum debited to us from your credit card will be re-credited to your account within 30 days of cancellation and return for any such returned goods PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. THIS DOES NOT AFFECT YOUR STAUATORY RIGHTS!


Contacting Midland Site Supplies Ltd
If you need to contact Midland Site Supplies Ltd,

E-Mail - office@sitesupply.co.uk
Telephone - 01827 714142
Fax - 01827 720255

Midland Site Supplies Ltd
Unit 9, Innage Park
Abeles Way
Holly Lane Industrial Estate
Atherstone,
Warwickshire
United Kingdom
CV9 2QZ


Privacy Policy
Midland Site Supplies Ltd does not disclose buyer's information to third parties.
The only information collected is that collected through the ordering process or through e-mail enquiries etc.
This information is used solely by Midland Site Supplies Ltd for efficient delivery and service to OUR customers.
When ordering you are given the option to opt out of receiving any additional marketing information from Midland Site Supplies Ltd. Alternatively you can unsubscribe by emailing 'unsubscribe@sitesupply.co.uk'.
All data is collected lawfully and in accordance with the Data Protection Act.


Delivery Schedule
We despatch your order right away.
We aim to send your order to you in 1 - 2 business days (all orders must be places before 15:30 hrs GMT.